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FAQ

Everything you'd like to know first

Appointments, prices, turnaround and bridal work — the questions our workshops in Berlin, Brandenburg and the Altmark hear most. Can't find yours? Call us or just drop by.

General

Do I need an appointment or can I just walk in?

We take repairs and alterations without an appointment — just walk in. Wedding dresses are altered by appointment — call us and we'll set the time aside.

Where can I find wiederjut?

Our workshops are in Berlin-Treptow (Baumschulenstraße), Bernau bei Berlin, Strausberg and Tangermünde — bridal alterations available at all locations.

Can I bring in clothes I didn't buy from you?

Yes. We alter and repair your own clothes — from a favourite piece to fast fashion to a suit. Just bring it in.

Do you speak English?

Yes. We advise in both German and English and regularly work for international customers — from same-day repairs to wedding dresses.

What should I bring to a fitting?

The piece itself, plus the shoes and underwear you'll wear with it. With trousers and dresses, the shoes and heel height set the right length.

Prices & payment

How much does trouser hemming cost?

Trouser hemming starts at €12 for jeans; suit trousers and chinos from €15. The final price depends on the fabric and the work, and most jobs take one to three working days.

How much does replacing a zip cost?

Standard zips from €20. Concealed or two-way zips on jackets and coats cost a little more. We quote a fixed price before we start.

How do you calculate the price?

We look at the piece and give you a fixed price before any work starts — and we stick to it. No surprises at pickup.

Can I get an estimate in advance?

Yes. Drop by or send a photo on WhatsApp — for an exact price a quick look at the fabric and seam is best.

What payment methods do you accept?

We accept cash and debit card. Please ask when dropping off if you need other payment options.

How it works & timing

How long does an alteration take?

Most standard alterations — hem, taking in, small repairs — are ready in one to three working days. Simple repairs often the same day.

Do you offer same-day repairs?

Often, yes — ripped seams, loose buttons and broken zips are usually done in 1–2 hours (from €15). Send us a photo on WhatsApp first and we'll tell you whether we can fit it in today.

What counts as a same-day repair?

Sewing on a button, closing a split seam and replacing small zips are often done in 1–2 hours with no appointment. We always quote anything more complex first and book it in for a set date.

How do wedding dress alterations work?

By appointment. Most wedding dresses are ready in one to two working days — hem, fit and bodice. Hem from €45, fit and bodice on request. Appointments available at all our workshops.

How fast can you alter a wedding dress?

Where traditional bridal studios allow 8–12 weeks, most of our alterations are ready in one to two working days. If it's getting tight before the wedding, call us — we'll find a way.

Bridal & occasions

How early should I come with my wedding dress?

Coming as soon as you have the dress is the most relaxed way to do it. But we work fast, so short notice is fine too — often just a few days before the wedding.

Do you also alter the bodice, straps and neckline?

Yes. Taking in or letting out, shortening straps, adjusting the bodice, sewing in cups — hem from €45, fit and bodice on request.

Can you work with delicate fabrics like silk, lace or chiffon?

Yes. Silk, lace, organza and chiffon call for hand-finishing and experience. We have both.

Do you alter formalwear for proms, confirmations and the first day of school?

Yes. Suit, dress or skirt ready in time for the occasion — bring the piece and tell us the date, and we'll plan the work around it.

Do you alter dirndl and áo dài?

We alter dirndl and traditional dress at all locations. For áo dài alterations, come to our Berlin-Treptow workshop.

Repairs & specials

Do you repair leather and faux leather?

We take standard repairs such as zips or seams on leather and faux leather. Bigger alterations or reworks we assess case by case — just bring it in.

Do you repair shoes?

We offer shoe repair at our Strausberg workshop — new heels, soles and smaller leather work.

Is invisible mending possible?

We can close small holes and worn patches almost invisibly by re-weaving (Kunststopfen). We repair bigger tears and cuts with a patch — and we'll tell you beforehand what result to expect.

Can you rework heirloom pieces?

Yes. A mother's dress for her daughter, inherited pieces, favourites with a story — we work carefully and talk through each step with you first.

Do you repair outdoor and technical clothing?

We repair tears, zips and seams on jackets and outdoor clothing. On coated or waterproof fabrics we'll tell you honestly upfront what's worth doing.

Still have questions?

Can't find your question?

Call your nearest workshop or send a photo on WhatsApp — we'll give you an honest answer, even when we advise against a repair.